Help center

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Search guides for every Ladill app, browse topics by category, or reach our team through Afia and email.

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Popular guides for new and returning Ladill customers.

Getting started

Create your Ladill account

One free account unlocks every Ladill app — Merchant, Email, Hosting, and more.

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Billing & account

How Ladill billing works

Understand pay-as-you-go, subscriptions, and your shared Ladill wallet.

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Apps & products Merchant

Accept payments with Merchant

Set up your storefront, payment methods, and order notifications.

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Apps & products Email

Set up professional email

Create mailboxes on your domain with 1 GB free per mailbox.

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Popular questions

Open the app you are using — each product has in-dashboard support. You can also search this help center, chat with Afia, or email hello@ladill.com.

Yes. Open the Afia chat widget on any marketing page. When our team is online, you can switch to live chat for human assistance.

For most issues, chat and email are fastest. Enterprise customers can contact sales for dedicated account support.

Open Hosting or Servers after signing in. Infrastructure support is handled inside each app with ticket tracking tied to your Ladill account.

This page is for guides and quick answers before you sign in. After you open an app, use its built-in support for account-specific tickets and live status.

Need enterprise help? Contact sales

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